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We are ETITE, the digital partner that builds and stays

A software and technology company founded in Kigali in 2020. We design, build and support the systems our clients depend on, and we work beside them as partners, not as a vendor who disappears after launch.

Founded
2020
Headquarters
Kigali, Rwanda
Support
24/7 support desk

Our story

Our name stands for Electronics, Telecommunications, Information Technologies.

A Kigali company that public institutions rely on, and that small businesses can call by name.

ETITE started in Kigali in 2020 with a simple belief: the best platform and the best price mean nothing without people who answer when you call. That is still how we work.

Today we build web and mobile apps, design interfaces, offer software as a service, add AI features to existing systems, deploy our clients' systems on cloud servers we manage, monitor and support for them, and support all of it after launch. Our work is in daily use at the Ministry of Health, RITCO, Woodhabitat and organisations across Rwanda, with clients across Africa and beyond.

We use current tools and proven engineering practice, and we test across the devices, browsers and network conditions people actually use.

Our mission
To be a reliable partner for high-quality software and technology solutions.

What we hold ourselves to

Six values we use to make decisions on every project, from the first workshop to the support call five years later.

  • Your success is how we measure ours

    Customer-centric

    We go further than the contract asks so the project exceeds what you expected.

  • Future-ready, not just current

    Innovation first

    We adopt new technologies and methods when they make your system better, and we explain the trade-offs before we do.

  • Based in Rwanda, serving the world

    Local expertise, global reach

    We bring African engineering to clients everywhere, while investing in local talent and growth at home.

  • Tested, reviewed, improved

    Quality in every line

    Code reviews, testing across devices, browsers and network conditions, and continuous improvement keep standards high.

  • Everyone's ideas count

    Stronger together

    Engineers, designers and support work as one team, and our clients are part of it.

  • Better with every project

    Never settle

    We learn from each project and carry those lessons into the next one.

Our vision

To be the best digital partner in Africa and beyond

Systems designed, built and supported from Kigali, for clients at home, across the continent and further away.

  • Rwanda

    Health systems for the Ministry of Health, operations software for RITCO and Woodhabitat, and platforms for NGOs and schools.

  • Across Africa

    Software built in Kigali for clients across the continent, supported in an African time zone.

  • Beyond

    International clients who want an engineering partner with African roots.

Clients served
26+
Projects delivered
50+
People using our systems
11.200+
Building in Kigali since
2020+

How we deliver

Every project follows the same seven steps, so you always know what happens next and what you will see at the end of each one.

  1. Discovery

    We start with your goals, your users and your constraints. A short discovery phase ends with a written scope, a timeline and a fixed first milestone.

  2. UI and UX design

    We map user journeys and design the screens, then test them with real users before any code is written.

  3. Prototype

    An interactive prototype lets you try the product early, so changes are cheap and decisions are made on something real.

  4. Development

    We build in short iterations, with regular demos on a schedule agreed with you, so you see progress as it happens.

  5. Testing

    Every release is tested across devices, browsers and network conditions, like the ones your users actually have.

  6. Deployment

    We deploy to cloud servers we manage, monitor and support for you, or to your own infrastructure, and handle app-store submission for mobile apps.

  7. Support

    After launch we monitor, maintain and improve the system, with a support line your team can call.

Aerial view of Nyandungu Eco-Park and roads in Kigali
Kigali seen from an aircraft window
Rooftops of a Kigali neighbourhood
Kigali, where ETITE designs, builds and supports every system.

Why Kigali works for our clients

Being based in Kigali is part of how we deliver, not just where our office is.

  • Your time zone

    Central Africa Time (UTC+2) overlaps the working day across East and Southern Africa and most of Europe.

  • Support from people who know the context

    The team that built your system answers the support line, and understands the institutions, networks and devices your users have.

  • Cloud servers your way

    We deploy to cloud servers we manage, monitor and support for you, or to your own infrastructure when policy requires it.

One team, every discipline

The people who design your product are the people who build it, deploy it and pick up the phone when you need help.

  • Software engineering

    Web, mobile, integrations and enterprise systems.

    React, Next.js, Node.js, TypeScript, React Native, Flutter, Kotlin, Java, Python, PostgreSQL

  • AI and connected devices

    AI features for existing systems, machine learning, IoT and embedded systems.

    AI, machine learning, IoT, embedded systems

  • Product design

    Research, interfaces and prototypes tested with users.

    User research, prototyping, design systems, Figma

  • DevOps and cloud

    Deployment, monitoring and backups of the cloud servers we manage for clients.

    Cloud servers, CI/CD, monitoring, backups

  • Support and training

    A 24/7 support desk, fixes, new features and training.

    24/7 support line, maintenance, training

Tell us what you need to build

Send a short description and we'll come back with next steps and, if it helps, a free consultation call.

Ubufasha
Support desk open 24/7